Updated: January 26, 2025
Effective: January 26, 2025
Welcome to CXPlayer! CXPlayer is a tool product provided by us. To explain how CXPlayer collects, uses, and stores your personal information and what rights you have, we will explain the relevant matters through this policy. CXPlayer is operated by Hefei Weijie Information Technology Co., Ltd. and its affiliated companies (hereinafter referred to as "we", "platform", or "CXPlayer"). We attach great importance to your privacy and personal information protection, and have formulated this "CXPlayer Privacy Policy" ("this Policy") in accordance with the Cybersecurity Law of the People's Republic of China, the Information Security Technology Personal Information Security Specification (GB/T), and related laws and regulations, as an integral part of the "CXPlayer User Agreement." We hope this Policy helps you understand the following:
We are well aware of the importance of personal information to you and will do our best to protect the security of your personal information. The personal information we mention in this privacy policy, including the collection, use, management, sharing and transfer of personal information, includes bolded and underlined sensitive personal information and other personal information. We are committed to maintaining your trust and adhering to the following principles: consistency of rights and responsibilities, purpose clarity, choice and consent, minimization, security assurance, subject participation, and openness and transparency. We promise to adopt corresponding security protection measures in accordance with mature industry standards to protect your personal information. Please read this policy carefully and confirm that you fully understand it before using our services. By clicking to agree, you are deemed to accept the contents of this policy and authorize us to collect, use, store and share your relevant information in accordance with this policy.
To help you quickly understand, we list the business scenarios, purposes, methods, and types of personal information as follows:
| Business Scenario/Purpose | Data Scope (Types) | Collection Method | Is Required | Notes |
|---|---|---|---|---|
| Account registration/login | Mobile phone number | User input | Required | Used to create an account and verify identity; without it you cannot register/login. |
| Content creation and delivery | Device storage access permission | System permission request | Required | Used to select materials for program creation and delivery; without this permission the related feature is unavailable. |
| Content creation and delivery | Images, videos, text content | User upload/input | Required | Used to generate and deliver program content. |
| Content creation and delivery | Camera and microphone permissions | System permission request | Not required | Used to create camera-based programs; if you do not use this feature, you can deny the permission. |
| Function operation | App installation permission | System permission request | Not required | Used for online updates; without this permission online update is unavailable. |
| Purchase and payment | Order information (product/service info, payment amount, purchase time) | System generated | Not required | Used for settlement and reconciliation; without it, purchase cannot be completed. |
| Security operation and risk control | Device information (model, settings, SN, MAC, unique device identifier, IP address) | System auto-collection | Required | Used for account security, identity verification and anomaly detection. |
| Security operation and risk control | Log information (usage records, crash logs, etc.) | System auto-collection | Required | Used to keep network logs and analyze service usage. |
| Product experience optimization | Usage data, customer service communications, survey responses, etc. | System analytics and user-provided | Not required | Used for experience optimization and service improvement. |
| Below is a detailed description by scenario: |
External storage access: When you create and deliver programs, we need access to your device storage to select images/videos. Without this permission, the function will not work properly.
Purpose: Read materials for program creation and delivery.
Data Scope: Device storage access permission and selected image/video files.
Collection Method: System permission request.
Is Required: Required.
Uploading content: We store the images, videos and text you upload so the content can be played on screen devices. Your uploaded content is only visible and manageable by you and will not be shared with others. When you delete a material, our servers will also delete it.
Purpose: Edit program content.
Data Scope: Images, videos, and text content.
Collection Method: User upload/input.
Is Required: Required.
Camera and microphone permissions: If you need to create programs using the local camera (Add Materials -> Built-in Widgets -> Camera), you must allow access to the local camera. This is not required. If you do not use this feature, you do not need to enable this permission.
Purpose: Edit camera-based programs.
Data Scope: Camera and microphone permissions.
Collection Method: System permission request.
Is Required: Not required.
App installation permission: To provide better services, we may update the app when adding new functions or solving issues. We will request app installation permission. If you refuse this permission, you will not be able to use the online update feature, but it will not affect other functions.
Purpose: Online update and installation.
Data Scope: App installation permission.
Collection Method: System permission request.
Is Required: Not required.
Purchase records: When you purchase products and services provided by CXPlayer, we generate an order that includes the product/service information, payment amount, and purchase time. We collect this necessary information to help complete the transaction, ensure transaction security, and allow order queries. Paid order information is stored for later reconciliation; unpaid order information is deleted after the payment timeout.
Purpose: Complete transactions, ensure security, and query orders.
Data Scope: Order information (product/service info, amount, purchase time).
Collection Method: System generated.
Is Required: Not required.
To improve security, protect users and the public from harm, prevent phishing, fraud, network vulnerabilities, viruses, attacks, and intrusions, and detect violations of laws and agreements, we may use or integrate device and log information to assess risks, verify identity, detect and prevent security incidents, and take necessary recording, auditing, analysis and handling measures.
Device information: We receive and record device/user-related information (such as device model, device settings, SN, MAC address, unique device identifier, and other hardware/software features) and device location-related information (such as IP address) based on the permissions you grant.
Purpose: Account security, identity verification, and anomaly detection.
Data Scope: Device model, device settings, SN, MAC, unique device identifier, IP address, etc.
Collection Method: System auto-collection.
Is Required: Required.
Log information: When you use CXPlayer products or services, we automatically collect detailed usage information and keep it as network logs (e.g., time spent using a feature).
Purpose: Keep network logs and analyze service usage.
Data Scope: Usage records, crash logs, etc.
Collection Method: System auto-collection.
Is Required: Required.
Please note that device information and log information alone cannot identify a specific natural person. If such non-personal information is combined with other information to identify a specific person, or combined with personal information, it will be regarded as personal information during the combined use period.
To provide a better experience, we continuously improve our services. We may collect usage and browsing data for analysis to understand service needs. We may also collect other information for reasonable needs of providing and improving services, including information you provide when contacting customer service, questionnaire responses, and information obtained when you interact with our affiliates or partners. Information collected from your devices may be associated to provide consistent services across devices.
Purpose: Experience optimization and service improvement.
Data Scope: Usage data, customer service communications, survey responses, etc.
Collection Method: System analytics and user-provided.
Is Required: Not required.
To ensure the realization of CXPlayer functions and the safe and stable operation of the application, we may access software development kits (SDKs) provided by third parties for relevant purposes.
We conduct strict security monitoring of SDKs used by partners to protect data security.
We list the third-party SDKs below.
Please note that third-party SDKs may change their data processing types due to version upgrades or policy adjustments; please refer to their official statements.
| SDK Name | Usage Scenario | Purpose | Collection Method | Data Scope | SDK Privacy Policy |
|---|---|---|---|---|---|
| Alipay SDK | When users pay with Alipay | Help users use Alipay within the app | SDK auto-collection | Device identification information | https://docs.open.alipay.com/54 |
The specific information processed by the "Alipay Payment" SDK is listed below:
| Data Type | Purpose |
|---|---|
| Android ID, OAID, AAID, SSID, BSSID | Ensure account and payment security; fulfill legal obligations such as anti-money laundering, counter-terrorist financing, and anti-telecom fraud. |
| System settings, system attributes, device model, device brand, operating system | Ensure account and payment security; fulfill legal obligations such as anti-money laundering, counter-terrorist financing, and anti-telecom fraud. |
| IP address, network type, carrier information, Wi-Fi status, Wi-Fi parameters, Wi-Fi list | Optimize network link selection and improve user experience. |
After collecting your personal information, we will strictly use it in accordance with the following rules:
According to relevant laws and regulations, collecting your personal information in the following situations does not require your authorized consent:
Please understand that the functions and services we provide are constantly updated and developed. If a function or service is not described above and collects your information, we will separately explain the content, scope, and purpose of the information collection through page prompts, interactive processes, announcements, etc., to obtain your consent. If we stop operating CXPlayer, we will promptly stop collecting your personal information, notify you of the cessation in the form of individual delivery or announcement, and delete or anonymize the personal information we hold.
We will not share your personal information with companies, organizations, or individuals other than CXPlayer platform service providers, except in the following circumstances:
Currently, our authorized partners include the following types and purposes:
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
We will only publicly disclose your personal information in the following circumstances:
In the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorized consent:
We attach great importance to your management of personal information and protect your rights to access, correct, withdraw consent, and delete your personal information. Your rights include:
You may request deletion in the following situations:
If we decide to respond to your deletion request, we will also notify third parties who have obtained your personal information from us and require them to delete it in a timely manner, unless otherwise stipulated by laws or those third parties have obtained your authorization. When you delete information from our services, we may not immediately delete the corresponding information in backup systems, but will delete it when the backup is updated.
Each business function requires some basic personal information to be completed. In addition, if you wish to withdraw your consent to additional collection, use, and disclosure of personal information, you can contact us to withdraw your consent.
After you withdraw consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent does not affect processing carried out based on your prior authorization.
If you do not want to receive commercial advertisements from us, you can reply to unsubscribe via SMS prompts or use other methods we provide.
You can cancel your CXPlayer account at any time. You can apply to cancel in our product or contact us for assistance. After cancellation, we will stop providing products or services and delete your personal information as required, unless otherwise stipulated by laws and regulations.
To ensure security, you may need to provide a written request or otherwise prove your identity. We may ask you to verify your identity before processing your request.
In principle, we do not charge fees for reasonable requests, but may charge a certain cost fee for repeated requests that exceed reasonable limits. We may refuse requests that are unreasonably repetitive, require excessive technical means (e.g., developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are impractical.
In the following situations, we will not be able to respond to your request according to laws and regulations: